These Terms govern your access to, usage of all content, Product and Services available at https://www.msh-shiatsu.org website (the “Service”) operated by QI ZEN (“us”, “we”, or “our”).

Your access to our services are subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with QI ZEN and its licensors.

Third Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.
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You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.


We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your QI ZEN account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


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Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of France.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in France.


QI ZEN reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

Welcome to https://www.msh-shiatsu.org (the “webite”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by QI ZEN (collectively, “Services”) (“Authorized Customers”).

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site of the personal data we will collect and the following information, if applicable:

  1. Personal Identifiable Information or Personnal Data
  2. The use of personal data
  3. Who has access to the data
  4. The rights of the users of the site
  5. The site’s cookie policy

Personally Identifiable Information

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

Applicable laws

In accordance with the General Data Protection Regulation (GDPR), this privacy policy complies with the following regulations.

Personal data must be:

  1. Processed lawfully, fairly and transparently with regard to the data subject (lawfulness, fairness, transparency);
  2. Collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes; further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes shall not be considered, in accordance with Article 89(1), as incompatible with the original purposes (purpose limitation);
  3. Adequate, relevant and limited to what is necessary for the purposes for which they are processed (data minimisation);
  4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (accuracy);
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which they are processed; personal data may be kept for longer periods for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1), provided that the appropriate technical and organisational measures required by the Regulation to safeguard the rights and freedoms of the data subject are implemented (storage limitation);
  6. Processed in such a way as to ensure appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by means of appropriate technical or organisational measures (integrity and confidentiality).

Processing is lawful only if, and to the extent that, at least one of the following conditions is met

  1. The data subject has consented to the processing of personal data for one or more specific purposes;
  2. The processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the request of the data subject;
  3. The processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. The processing is necessary to protect the vital interests of the data subject or of another natural person;
  5. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests and fundamental rights and freedoms of the data subject require protection of personal data, in particular where the data subject is a child;

For residents of the State of California (USA), this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find inconsistencies, we will modify our policy to comply with them.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by QI ZEN is securely stored and is not accessible to third parties or employees of QI ZEN except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at


Users agree that by using our site, they consent to:

  1. The terms and conditions set out in this privacy policy
  2. The collection, use and processing of the data listed in this policy
  3. The display of membership and contact details within the blog posts attached to the site

 Cookie policy

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.msh-shiatsu.org, with the drawback that certain features of website may not function properly without the aid of cookies.

You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your browser, but this may reduce the quality of your user experience.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does QI ZEN use login information?

QI ZEN uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

QI ZEN has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at qi.zen.association@gmail.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to withdraw consent

What happens if the Privacy Policy Changes?

This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates.


https://www.msh-shiatsu.org contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.


If you have any questions, please feel free to ask and contact us using the following:

  • Mail: msh.shiatsu@gmail.com
  • Postal address: Qi Zen – 1302 chemin de Vieillevigne – 31290 Gardouch

Effective date: May 01, 2021.

Disclaimers for MSH

All the information on this website – https://www.msh-shiatsu.org – is published in good faith and for general information purpose only and in accordance of its owner QI ZEN. QI ZEN does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (MSH), is strictly at your own risk. MSH will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.


By using our website, you hereby consent to our disclaimer and agree to its terms.


Should we update, amend or make any changes to this document, those changes will be prominently posted here.

Get in touch!

8 + 2 =

By Nilsa Eberhart

I am Nilsa Eberhart, Shiatsu Practitioner. My voluntary work on the southwest of Puerto-Rico was not part of an organisation which offered therapies or classes for long periods of time in a remote location. It was the result of a spontaneous need to help our desperate brother and sisters in deep necessity of relief. This is what I will tell you now.


Monday, January 6, 2020 A 5.8 magnitude earthquake is registered off shore the southwest of Puerto Rico.

Tuesday, January 7, 2020 at 4:23:58 am: My cat woke me as she jumped off my bed and ran scared somewhere.

Tuesday, January 7, 2020 at 4:24 am: The earth shaked. A 6.4 magnitude tremor on the Richter scale was measured again of shore the southwest of Puerto Rico.

My bed was trembling and so was my heart. Half asleep I went to stand under a door frame, the pow-er went off, then the shaking it stopped. Twenty seconds that lasted an eternity. I ran out to the street where all my neighboors were out in their pijamas or just what they had on, afraid and confused. Going back to sleep seemed unthinkable being freightened of the aftershoks. All these questions were swirling in our minds, where was the epicenter?, are there damages,victims? Little we knew what was really going on.

Tuesday’s big quake, the strongest in a series of temblors that began in late December, struck at 4:24 a.m. five miles southwest of Tallaboa on Puerto Rico’s southwestern coast, according to the United States Geological Survey. A tsunami watch issued by the local authorities was quickly canceled but led to widespread concern anyway.

Photos of the aftermath started to flood the social media. The impact on the southwest from the Island had been cataclysmal. I live on the north side, in San Juan, the Capital of Puerto Rico. What we felt was just a fraction of what people experienced on the southwest. In my area we were lucky to be only around five days without electricity. The governor declared a state of emergency and activated the National Guard. More than 750 people fled their homes, and 300,000 were without power and water.

Saturday, January 11, 2020 Another quake of 5.9 magnitude is registered off shore the southwest of Puerto Rico. Hundreds of insessant aftershocks continued to keep the people in crippling anxiousness.

All of a sudden I find myself being part of a Whatsapp group called, “Terapeutas Unidos”, United Therapists. The group was founded by my very good friend, collegue and shiatsu student, Ramón García, whom I wish to honor by writing these lines. He is the real hero here, his love and selfless sense of dedication to help others will always be my inspiration. He passed in his sleep on April 13, 2020 at age My heart is tight and tears come to my eyes as I relive this experience.

Photo 1: (c) Daily express. Photo 2: (C) The Guardian. Photo 3: (C) BBC


For security reasons all the streets and highways to the southwest were blocked by the National Guard until the situation could be under control. Thousands without shelter, power or water. Around 8.460 refugees in twelve instalations were recorded. People camping on parking lots, green areas on high-ways, in front of their houses with their car full of belongings, everywhere they could be away from high structures.

The distrust of the people after the bad response of the authorities during hurricane Maria three years before, unleashed the most massive mobilization of aid from the people for the people ever seen. Caravans of hundreds of cars of all sizes carrying all kind of supplies, water, clothes, food, matresses, suplies for babies and the elderly, you name it, people overflowed trying to help their desperate compatriots.

My group was in one of those caravans. In the chat, everybody was reporting where help was needed and divided themselves in groups everyday to organize where they could go with the specific supplies and support to be offered. There were therapists from many different diciplines, body- and energy workers with the main thought in mind to bring releief and peace to the refugees. There were many other groups of doctors, naturopaths, nurses, lawyers, college students all wanting to help. A website was created to refer to and find out where was what exactly needed, this way excess an lack of the supplies in one area could be controlled. Here, some of my experiences.

Photo 1: long caravan of vehicles. Photo 2: Ramón García. Photo 3: Let's work! Photo 4: Nilsa Eberhart. Photo 5: Nilsa and Yakeem. Photo 6: Part of the courageous therapists

Shiatsu on the front line


We would get together at 5:30 am at different parkings in Shopping centers on the way to the south. It was around a three hours drive with all the caravans and landslides blocklages. Ramón had his little car full to the top with fresh cooked meals, supplies and his massage table. He did not need any caravan and would go alone three or four times per week to the country side and mountains where nobody went, to bring water, donations, therapy, hugs and his big wide smile.

Around 20 therapists had agreed to go on this one Sunday at 5:30 am. The night before, I found myself trying to find any excuse not to head south. I felt saturated with all the fatalists, who in their wish to be extra precacious and careful generated too much fear.

I shaked those thoughts off and decided to go. Thinking of the training I had over ten years ago with Diego Sanchez on Shiatsu in emergecy situations, I said to myself, “Nilsa, you can do this, this is the moment to use that knowledge”. Had no idea what was I getting myself into.

Upon reaching the meeting spot, there were already dozens of cars from different groups loaded with supplies and sparkling contagious energy. All filled with a great desire to help in any way they could. What a blessing to be able to be a part of this, I thought. All my doubts from the night before had vanished. On the highway heading south, the number of trucks, pick-ups and cars of all sizes packed with supplies was impressive. Puertorricans have a huge heart and when one suffers, everybody responds showing that only united you generate the most powerful force.

We finally arrived in Peñuelas, at the old athletic track refugee camp, where there are more than 300 evacuees.

There are no words to describe the organization within the chaos. Hundreds of volunteers, National Guard, food and beverage companies, even volunteers from religious groups and a group from Venezuela for Puerto Rico were there giving their best trying to maintain logistics. Hundreds of cots crammed under giant tents, like at a summer camp. Families, the elderly, bedridden people, on wheelchairs, children running and playing. Musicians playing, other giving Bibles to rid them of evil thoughts, hairdressers and nail technicians, clowns, doctors, etc. Vehicles would come in non-stop to download supplies, and dozens of people were receiving, sorting and arranging them. Everybody could go and take what they needed.

In a place between the huge army tents we set up our two canopys and a tarp to make an extension. Our group had some yoga teachers and about 12 therapists working on tables and chairs. Little by little people of all ages began to approach us. They shared their stories and ventilated their sorrows. Some had lost everything, but they were all alive. Others had to evacuate their homes due to high structural danger or because the lived very close to the water. Others were there to spend the night. They hugged us for endless minutes and gave us so many blessings for being there. Inexpressible.

How do you hold your tears? Not possible...no need.


At the camp, even the smallest tremor was felt, and they were constant. An old granny told me, “when that weird wind comes and rains, then it trembles,” and so it happened. That Sunday it rained for the first time in weeks and many ran out looking for tarps to protect their space and the few things they had.

I was giving shiatsu sessions on my massage table, and really took the time to interview every single person that came to me, let them tell me their story. One father of five had time enough to run out of their house before the second floor came crashing down. He had not closed one eye in a week. After the session he slept for more than an hour. He woke up and thanked me so many times that he could sleep for a while and felt as if I had erased his fears... priceless. I worked on a young pregnant woman who was evacuated with her husband from their building, and was afraid for her baby because of all the anxiety she was experiencing. Then a 85 year old grandmother who lived near the water and could not close her hands. Teenagers, small children, volunteers all with stories that broke your heart. I noticed a teacher from a nearby school watching me work and asked me what was I doing. I explained about Zen Shiatsu, he had a big question mark on his face, never saw anybody work like me before.

The soldiers brought us chairs for the ones waiting in line to be treated and I overheard one young man asking one of the therapists about me...” but she works different, like she is doing other things”, she answered “yeeeeeah she works somehow different” that was something very cute to hear between all the despair. At some point there was a reporter wanting to interview some of us, so Yakeem Carrión, owner of the Artes Místicas Massage school, took the microphone, all of a sudden he turned to me and asked very loud, “Nilsa which you said was the name of our group?”, I opened my eyes and spitted out the first thing that came to my mind “Manos sin Fronteras”, Hands without Borders. He repeated it to the reporter, then came back to me gigling thanking me for saving the interview. I immediately wrote to the other administrator of the chat in Whatsapp telling him to please change the name, what he instantly did. So that is how the group’s name born.

We worked, hugged, cried, listened, talked and shared our love for a few hours. At around 4 pm, physically and emotionally tired, but undendlessly grateful, we began to pack, close and dismount, that’s when many decided they wanted last minute therapy, some of us decided stay a little longer. Waiting for us was long way back with a lot of traffic.

On the way to San Juan and talking with my colleague, we realized that it seemed as if we just came from another dimension, where we were totally disconnected from everything. Nothing else was more import-ant than being able to provide peace and expansion to our compatriots.


The weekend after we were again at 5:30 am gathering at Montehiedra Shopping center to head back to the southwest. We had two pickup trucks so we could arrange supplies in one and our tables and materi-als in the other. This time we decided to go to the refugee camp at the Municipal Stadium in Yauco.

To our big surprise we found the people camping at the parking and hardly anyone in the stadium. So we opened our tents and arranged the tables and massage chairs right in the middle of the shelters.

People started to come much faster this time. Some of us went inside to the stadium to tell the people that we were offering therapies, the control was extreme and moving around freely was very controlled. No wonder people decided to stay outside. Still, there were many elderly laying on beds in the huge tents.

The shelters out in the parking were personal tents. People tried to arrange their few belongings how they could. Some went to the communal kitchen, some had BBQs to cook on. I worked on a few people who had been sleeping in their cars for the past three to four weeks. They refused to go home afraid of the shakes. Those who could go to work, went and came back to the camp in the evening.

This time we were eight. Yakeem Carrión had his guitar and played and sang with some of the kids. That brought smiles to their eyes. Ramón had his massage table and chair and would gravitate between them non-stop. He had brought coffee and food for all of us. Santosh, who studied a year with Ohashi was staring at me work and said,” lack the patience you have to do shiatsu, to let stuff rise up to youam more of a deep tissue mechanic”. This time we had Vivien Sanchez, who is a life-coach and reiki Master, she was doing a great job just talking to those who needed to be heard. There was also a freshly baked massage therapist who was so very grateful and overwhelmed by all the men and women he had the honor to treat.

Yauco again

About three weeks had passed and I went back to the Municipal stadium in Yauco with Yakeem Carrión and Karla Durán, a yoga teacher who wanted to work with the children. This time was different, we found ourselves working more with the volunteers, the soldiers and federal police officers since most of the refugees were gone.They had moved either back to their homes, those who could, or temporal homes, moved with family members or left the country.

The volunteers were exhausted, drained, suffered from imsomnia, anxiety, fear, grief at levels they could hardly handle. The first one I treated was a federal police officer who’s back was killing him. Then a soldier who was very sad that the children who were running after him all the time asking all kind of questions, were gone. One of the volunteers with a mixture of anxiety and depression who was not able to sleep at all. So many similar cases after those.

Yakeem was doing his part, being also a long time yoga teacher, he could create this very serene bubble around those he was treating, amazing to watch. Karla was playing and painting with the few children left.

There was this bubbly twelve year old girl who came all the time to ask me when was her turn, she would stay very close and stare at me, watching carefully my every move while working on the people. She wanted me to treat her. I was up to meet a great teacher in this young girl. Suddenly she was on my table, asking everything I was doing. I asked her about her experience and she gradually started to express herself. She said...”Nobody asks us kids how we feel or what we think, and we have a lot to say, adults just want to protect us and keep us safe. We need to be able to talk like the big people do. I see my new friends here how they are afraid with their chest full, but do not know how to say it, so I tell them to breathe deep and blow to the clouds. Then it feels better inside” This twelve year old wise Master hit me very hard. I let her talk all she wanted. Then Yakeem came to me and said “I need your help with this one”. Wow, he asking me for help was a big deal. On his table was this heavely overweight man in his fifties, with violet swollen legs, I had seen him before trying to walk with his walker. He had lost everything, his house and belongings. While laying on the table he started crying, he had not been able to cry since the earthquake. That is when I craked, had to stop working on his legs and went away to cry as hard as I could, Yakeem was there for me. I also needed to let it out. After a while, with an open chest, I went back and finished my work, that what I could offer him.

There were long silent moments while driving back home, we needed to process, take in, integrate all the lessons and experiences. This third time down there shaked me in a very different way as the first two and I am exceptionally grateful for it.

The power of Shiatsu reaches far beyond consciousness, it touches the very filaments of existence itself.

The way it can reboot the system and specially the ones in survival mode left me humblely speechless. Life has given me the opportunity to express and honor my art in the pure essence of what “being in service” means. No mind, just heart.


This is my way of life.


Nilsa Eberhart